Moving from the Midwest, I didn't think about the difference water can make. In California, the water is very hard and my hair started to break and became very damaged. There was also what felt like a residue and my scalp was itchy and irritated. Once I received the Malibu C Hard Water Wellness Kit I immediately used each product as directed on the shampoo and conditioner bottles and the Wellness Remedy packet. After washing my hair and letting it dry, I did notice a difference in the "brassiness." I don't wash my hair every day, so a few days later I washed my hair using just the shampoo and conditioner. My hair definitely looks a bit healthier and I'm not having scalp issues anymore!